We match requests across Swansea and nearby communities. Your exact address stays private while providers quote.
Providers choose the areas they can cover. A request is routed using the job type, approximate location and current provider eligibility. Emergency or 24-hour attendance is never assumed; each quote should state current availability.
We currently take requests in Swansea only. Neath and Llanelli are not covered yet. Give your neighbourhood and the first part of your postcode, for example SA2, so we can check which providers cover it.
Use your neighbourhood and outward postcode in the public job description, rather than your full address. Providers decide whether they can cover the journey at your requested time. Being nearby does not by itself mean that a provider is available or equipped for your particular job.
Tell us whether the job is at a home, rental or business and whether access is restricted at particular times. Mention parking or loading constraints without publishing an exact location. For planned work, a flexible time window can make a request easier to accommodate.
For flats or shared buildings, explain which part of the property is affected and whether someone can give access to communal areas. Landlords or managing agents should confirm that the person arranging the work has permission before a provider is booked.
Give a clear description of the fault and whether the premises can be safely left until a planned visit. Businesses should mention opening hours and any need for work outside trading hours so providers can state the right price basis.
A request does not reserve an appointment. If no eligible provider can quote, the platform will show that status. For an urgent problem, do not wait for a quote if doing so could put anyone at risk; seek appropriate emergency assistance.